Does your IT stuff too small and You didn’t receive right service at right time? Help Desk services from STP is more than just Tier 1, Tier 2, and Tier 3 tickets. We handle all extraneous IT Support needs. Giving you the peace of mind that your network, users, and data.
The STP Help Desk places the emphasis on the staffing, management and improvement of customer’s single point of contact to the IT department. STP provides certified, experienced people at the ‘peak of their enthusiasm’ to deliver this critical element of customer service excellence, based firmly on ITIL best practices.
We don’t do one-size-fits-all. Instead, we discuss with customers and get to know their unique business objectives. Then we design a customized IT Help Desk support plan comprised of Tier 1 tickets, Tier 2 tickets, or a combination of both.